Mothership

Answers to the most common questions we receive

Frequently Asked Questions

Your guide to scheduling deliveries with our appointment request feature

Learn about the national carriers that service LTL shipments on our platform.

Everything you need to know about Mothership's booking fee.

Everything you need to now about Amazon Appointments at Amazon FBA warehouses

Mothership will require an Amazon appointment for the following locations

Follow the steps in this article to create routes, instant quotes, and a Mothership Manifest.

Everything you need to know about your shipment’s updated ETA.

Shipments covered by FreightProtect include a digital COI.

How to choose and change your payment method, connect a credit card, a bank account via Plaid, or use micro-deposits.

Everything you need to know about the different types of email subscriptions available from Mothership.

Your all-in-one notification center for important updates. This article will help you set your notifications and navigate your inbox.

Learn how to use the Document workflows feature to simplify document management for the whole team.

Stay updated on the latest weather impacts affecting freight operations.

Carriers are placed on waitlists if they are not in an active same-day zone or have been inactive during their onboarding process.

Beyond validating your legally required documentation, we also use your information to help you get the best offers.

All carriers on the Mothership network are required to provide a DOT number. Here's why we need it:

Everything you need to know about adding shipments to your Mothership daily schedule.

Everything you need to know about tracking and managing your expenses and earnings.