Overview
We’ve created an LTL carrier scorecard to help customers make more informed decisions when selecting their carrier on Mothership's dashboard. The scorecard will rank carriers based on critical performance metrics and list service attributes, enabling customers to select the best-fit carrier for their shipping needs and set clear service expectations
How often is this updated?
This will be updated every 6 Months and shared with all active customers.
How are performance metrics calculated?
On-time Delivery Rank: Tranist's ranking is based on the last quarter of LTL carrier shipments purchased through the Mothership Platform. LTL carriers are ranked based on on-time delivery.
Low Claim Rank: This ranking is based on the last six months of LTL carrier shipments purchased through the Mothership Platform. Carriers are ranked based on their ratio of claims to completed shipments.
Rebill Rank: Carriers are ranked based on their ratio of rebills to completed shipments, calculated using the last quarter of LTL carrier shipments purchased through the Mothership Platform.
Rebills can result from user errors, such as entering incorrect dimensions or weight. A lower rank (7-10) indicates carriers that are more strict about shippers providing accurate dimensions, weight, and service requests.
Please refer to the Scorecard Legend for all column definitions.