Loadsure offers a digital Certificate of Insurance (COI) for shipments with free or purchased FreightProtect cargo insurance. This document becomes available once your shipment is in transit, providing you with quick and easy access to proof of insurance.

What is the new digital Certificate of Insurance (COI) feature?

The digital Certificate of Insurance (COI) is a new document provided by Loadsure, available for all shipments that have opted into free cargo insurance or have purchased additional insurance. This document will be available once your shipment is in transit.

How can I access the digital COI?

You can access the digital COI by navigating to your dashboard's 'Track' section, locating your shipment, and clicking on the 'Documents' tab. There, you will find the COI available for download.

Is the digital COI available for all shipments?

The digital COI is available for all shipments that have opted into free cargo insurance or have purchased additional insurance.

When will the digital COI be available?

The digital COI will be available once your shipment is in transit.

What are the benefits of having a digital COI?

The digital COI provides a convenient and easily accessible way to have proof of insurance for your shipments. It ensures you have all the necessary documentation, enhancing your shipping experience.