Mothership

Customers can now dispute rebills directly from the Billing UI, with clear invoice statuses that show when action is required, when a dispute is in progress, and when a final…

Rebill Disputes Now Available in Billing, With Clear Status Updates | 2026-01-19

We’ve made a series of improvements to the Billing Overview page to make it easier to understand what’s due, what’s past due, and what’s available to spend — based directly…

Billing Overview Improvements: Clearer Balances and Smarter Spend Visibility | 2026-01-13

We’ve added pick-up and delivery reference numbers to pallet labels included with your Mothership BOL documents, making it easier for warehouse and accounting teams to track, match, and reconcile shipments.

Pick-up and delivery reference numbers added to pallet labels | 2026-01-07

You’ll now receive in-product and email alerts when your prepaid balance runs low—about three shipping days remaining—so you can top up funds in advance and avoid shipment interruptions.

Prepay Low Balance Alerts Now Available | 2025-11-17

Add accessorials during initial quoting to improve cost accuracy and reduce rebills. This update enhances visibility and ensures charges are reflected upfront for more predictable, transparent shipment pricing.

Add Accessorials Upfront to Prevent Rebill Charges | 2025-11-10

Prepay is now fully rolled out to all customers, with a new self-service Pro Forma invoice feature for international payments and clearer notifications when new funds are added to your…

Prepay Expansion & Pro Forma Invoices | 2025-10-22

Prepay is now available as a new payment method. Load funds in advance using ACH, wire, Alipay, or WeChat Pay, then book shipments instantly and track your real-time balance and…

Prepay Is Here: A New Way to Pay | 2025-10-16

Address entry is now more accurate with improved autocomplete behavior, clearer error messages, and a new “Use my entered address” option that prevents incorrect Google suggestions.

Address Selection & Autocomplete Upgrades Now Live | 2025-07-01

Mothership’s API now returns invoice line items, giving API-integrated customers more detailed visibility into charges, fees, and adjustments for improved billing clarity.

API: Invoice Line Items Now Returned | 2025-06-24

AI-detected accessorials powered by Mothership Intelligence now appear in a yellow one-click suggestion box, helping customers quickly add liftgate, CFS, Limited Access, or Residential before they become rebill surprises.

Faster, One-Click AI-Detected Accessorials Now Available | 2025-06-09

New low balance warnings and clearer payment failure messages help Mothership customers resolve issues faster, avoid failed checkouts, and maintain smoother quoting and billing flows.

Smarter Payment Visibility & Enhanced Error Messaging | 2025-04-23

Optional Freight Class and NMFC fields are now available, giving customers more control, improving quote accuracy, and reducing rebill risk through clearer shipment classification.

Optional Freight Class & NMFC Inputs Now Available | 2025-04-24

New First and Last Name fields for pickup and delivery contacts improve clarity for carriers, reduce rebill risk, and enhance visibility across Tracking and key shipment documents like the BOL.

On-Site Contact Fields Now Available | 2025-04-07

Mothership Intelligence’s AI-powered accessorial detection now auto-detects Limited Access locations using keyword recognition and historical location intelligence, improving accuracy and reducing manual tagging during quoting.

Smarter Limited Access Detection with Keyword & Location Recognition | 2025-04-02

Customers can now filter invoices by month or year, export billing data in CSV format, and use new multi-select tools for easier reconciliation and improved visibility into their billing activity.

New Billing Filters, Bulk Export, and Invoice Visibility Tools | 2025-04-01

Mothership’s API now provides suggested accessorials for pickup and delivery locations, helping customers surface potential accessorial needs upfront using automated geolocation-based signals.

API: Suggested Accessorials Now Available for Pickup & Delivery Locations | 2025-03-26

A centralized hub where we share recent product releases, feature improvements, and bug fixes to keep customers informed about what’s new and changing in the platform.

Product Updates / Changelog

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