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Prepay Expansion & Pro Forma Invoices | 2025-10-22

Prepay is now fully rolled out to all customers, with a new self-service Pro Forma invoice feature for international payments and clearer notifications when new funds are added to your balance.

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Written by Mothership
Updated over 2 weeks ago

Release Date: 2025-10-22

Prepay is now fully available to all customers, giving every shipper the ability to load funds in advance and pay instantly for shipments. As part of this expansion, we’ve also introduced a new self-service Pro Forma invoice feature, designed for customers who need official payment documentation before submitting transfers.

With this update, you can now:

  • Generate Pro Forma invoices directly in your dashboard

  • Use Prepay across all shipments, with full platform access

  • Receive clearer notifications whenever new funds are added to your Prepay balance

  • Enjoy a smoother experience with stability improvements following last week’s initial release

Impact

This update gives customers:

  • Immediate access to the Prepay payment method

  • A streamlined international payment workflow

  • Transparent updates when additional funds are posted to your balance

  • A more predictable and efficient payment experience

What to do next

To generate a Pro Forma invoice or load Prepay funds, go to the Mothership Dashboard → click your username (bottom-left) → SettingsBilling.

For full details on using Prepay, visit our Help Center guide: How do I load funds into my account through Prepay?

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