TONU
TONU stands for Truck Ordered Not Used. It is an accessorial charge that applies when a truck is dispatched for a pickup, but the shipment is canceled, not ready, or otherwise unavailable when the carrier arrives. The fee helps cover the carrier’s wasted time, fuel, and lost opportunity to haul another load.
TONU charges usually come up when a pickup is canceled too late, the freight is not staged in time, or the shipment details change after the truck has already been dispatched. For shippers, the best way to avoid TONU fees is to confirm load readiness, keep pickup details accurate, and communicate schedule changes as early as possible. [
TONU charges usually come up when a pickup is canceled too late, the freight is not staged in time, or the shipment details change after the truck has already been dispatched. For shippers, the best way to avoid TONU fees is to confirm load readiness, keep pickup details accurate, and communicate schedule changes as early as possible. [