Choosing the Right Coverage for Your Shipment
When booking a shipment with Mothership, you have the option to purchase FreightProtect™ coverage for enhanced protection and faster claims resolution. You can also choose to rely on standard carrier-provided coverage. Here's how the two options compare so you can choose what’s best for your cargo.
FreightProtect™ Coverage (Optional Add-On)
Up to 100% reimbursement of the declared value of your freight
Coverage available up to $250,000 for LTL and $2,000,000 for FTL
Claims are processed quickly, with an average payout time of 10 days
$100 deductible per claim
Freight costs are eligible for reimbursement
Re-shipping costs are not typically included
Claims must be submitted via dashboard.mothership.com/claims
Note: If the purchaser is not the freight owner, a written authorization from the freight owner must be provided when filing a claim
Priced at $0.27 per $100 of declared value, with a $22.55 minimum premium
Coverage minimum:
Coverage begins at $22.55, equal to approximately $8,000 in declared shipment value.
Concealed damage reporting:
Must be reported within 5 days of delivery.
Claims filed after 5 days (up to 60 days) will still be reviewed, but the shipper must provide proof that the damage occurred during transit.
Proof of Delivery (POD): Claims filed 6+ days after a clean POD (no damage noted) may be void.
Carrier-Provided Coverage (Default if no FreightProtect is purchased)
Maximum reimbursement is typically limited to $10,000 for new goods and $1,500 for used goods
Payout is based on freight class and density, not declared value
Reimbursement of shipping fees is not guaranteed and is at the carrier’s discretion
Claims typically take longer to resolve, with an average of 40 days
Coverage is provided directly by the motor carrier
Need help deciding which option is right for you? If your shipment is high-value or time-sensitive, FreightProtect™ offers faster claims resolution, higher limits, and peace of mind.