Can I pick up my freight from the terminal instead of having it delivered?
Arranging a dock drop-off to collect freight at the terminal.
Yes — for National LTL you can arrange a terminal self-pickup (dock drop-off) so the carrier holds your freight at the destination terminal instead of attempting final-mile delivery. Book the shipment normally, then contact Support and ask to flag it as a dock drop-off. We'll coordinate with the carrier to hold it for pickup. Bring your BOL, shipment number, and ID when you collect it.