---
title: Residential Service
description: What counts as residential (schools, farms, places of worship, etc.) and why it matters.
---

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# Residential Service

## How residential vs. commercial addresses are classified, and residential limits.

### What counts as a residential address, and does Mothership deliver there?

A **residential / non-commercial** address includes homes and places like schools, daycares, camps, farms, and places of worship. Residential pickups and deliveries require a liftgate and a residential fee. [Residential pickup](https://help.mothership.com/residential-pickup-how-each-carrier-handles-it?hsLang=en) is available only on National LTL partner carrier shipments. The Mothership Carrier Network offers residential delivery, but not residential pickup. Details below.

---

### Residential pick-up

You can book residential pickups on National LTL partner carrier shipments. Mothership Carrier Network shipments offer residential delivery only. Select Residential pickup when you quote, and the residential charge is included in your quote up front. The Liftgate accessorial is added automatically when you select Residential. Learn [how each carrier handles residential pickup](https://help.mothership.com/residential-pickup-how-each-carrier-handles-it?hsLang=en).

### Residential delivery

Your freight was delivered to a residence or non-commercial location. This must be indicated at time of booking by selecting "Residential" in the accessorial drop-down.

Delivery to residences/non-commercial locations shall be limited to the front entrance, back door, garage, or carport.

Residential service is $25 for direct shipments. Please ensure you select the residential accessorial at booking. Otherwise, you will be re-billed and charged a residential adjustment fee after the shipment is complete. Learn more about rebills [here.](https://help.mothership.com/what-is-a-rebill-and-how-can-i-avoid-it?hsLang=en)

- **Note:** When ShipBot detects a residential address, the residential accessorial will automatically be applied to your shipment. If ShipBot incorrectly selects this accessorial, you can remove it. Learn more about automatic accessorials in [this article.](https://help.mothership.com/how-do-automatic-accessorials-work?hsLang=en)

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The term “residences/non-commercial” includes homes, businesses operating within a private residence, places of worship, schools, daycares, camps, farms, storage facilities, and other locations not recognized as commercial locations.

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