--- title: Proof of Delivery description: Where to find your POD, when it posts, and how to dispute a shortage or invalid POD. --- [Skip to content](https://help.mothership.com/proof-of-delivery#main-content) [![](https://help.mothership.com/hs-fs/hubfs/unnamed-1.png?width=150&height=15&name=unnamed-1.png)](https://mothership.com) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Mothership Help Center](https://help.mothership.com/?hsLang=en) 2. [Glossary](https://help.mothership.com/glossary?hsLang=en) # Proof of Delivery ## Where and when your proof of delivery (POD) appears, and how to dispute one. ### Where do I find my proof of delivery (POD), and what if it's wrong? Your **proof of delivery (POD)** appears on the shipment once the carrier marks it delivered. If the POD shows a **shortage** or looks invalid, that becomes a claim — see [How to file a claim](https://help.mothership.com/how-to-file-a-claim?hsLang=en) to dispute it. --- **Proof of delivery (POD)** is a method to establish the fact that the recipient received the sender's freight. Traditionally, a signature is collected on a delivery receipt when the freight arrives safely and is faxed or mailed to the sender to verify the delivery. One of the main benefits of shipping with Mothership is the ability to digitally collect and store signatures for all **Mothership Carrier Network** shipments. Your verified carrier on the Mothership network will collect a signature on their mobile device at drop-off, and you will be instantly notified that your shipment arrived safely. If shipping on the Mothership Carrier Network, your POD will be conveniently accessible through both the Tracking and the Billing pages when the shipment is complete. If your completed shipment is with a **National LTL Partner Carrier**, you can access your POD by navigating to the tracking page of your dashboard, selecting your shipment, and clicking "View BOL / POD" in the top-right. We partner with trusted national carriers for extended shipments, so we must wait for our partner carriers to send us a POD document before it becomes available to you. *Please note that it may take up to 24 hours after delivery for your POD to be digitized and available.* - [FAQs](https://help.mothership.com/faqs?hsLang=en#main-content) - [Technical Questions](https://help.mothership.com/faqs?hsLang=en#technical-questions) - [Getting started](https://help.mothership.com/getting-started?hsLang=en#main-content) - [Access Plan](https://help.mothership.com/getting-started?hsLang=en#access-plan) - [General](https://help.mothership.com/general?hsLang=en#main-content) - [Billing](https://help.mothership.com/general?hsLang=en#billing) - [Quoting and Booking](https://help.mothership.com/general?hsLang=en#quoting-and-booking) - [Shipping](https://help.mothership.com/general?hsLang=en#shipping) - [Tracking](https://help.mothership.com/general?hsLang=en#tracking) - [Support](https://help.mothership.com/general?hsLang=en#support) - [Claims and Insurance](https://help.mothership.com/general?hsLang=en#claims-and-insurance) - [Reports](https://help.mothership.com/reports?hsLang=en) - [Integrations](https://help.mothership.com/integrations?hsLang=en) - [Glossary](https://help.mothership.com/glossary?hsLang=en) - [Account](https://help.mothership.com/account?hsLang=en#main-content) - [Notifications](https://help.mothership.com/account?hsLang=en#notifications) - [Podcast](https://help.mothership.com/podcast?hsLang=en) - [Product Updates / Changelog](https://help.mothership.com/product-updates-changelog?hsLang=en) - [Terms & Policies](https://help.mothership.com/terms-policies?hsLang=en) Copyright © 2026, Mothership Technologies, Inc.