Liftgate service and fees
When you need a liftgate (tail lift), and when it's free vs. a fee.
Do I need a liftgate, and what does it cost?
A liftgate (called a "tail lift" outside the US) raises and lowers freight when there's no loading dock or forklift. Included free on the Mothership Carrier Network (local); National LTL carriers charge a fee that varies by carrier. Select "Liftgate" at booking and the price adjusts automatically. Details below.
What is a liftgate?
Liftgates are used when the cargo is too heavy or cumbersome to be loaded by hand. They are attached to the back of a truck and function hydraulically, typically capable of lifting anywhere from 1,500 to 2,500 lbs. They are necessary when there is no loading dock at the pickup or delivery location.
Is there an extra charge for liftgates?
Most carriers charge extra, but Mothership includes liftgates and pallet jacks as a standard part of our Mothership Carrier Network service. Please select “Liftgate” when booking your local shipment and our system will allocate one for you at no charge.
We partner with trusted national carriers for National LTL Partner Carrier shipments, and they do charge a fee for a liftgate. They also may charge an additional processing fee if the shipper fails to mention that a liftgate is required. Prices vary by carrier. Please select "Liftgate" when booking and your shipment price will be automatically adjusted.
Click here to learn more about accessorials and fees.