---
title: How do I download a payment receipt?
description: Download a PDF receipt for an invoice you pay via the billing portal by card or ACH. Each receipt is proof of payment your AP team can use to reconcile.
---

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# How do I download a payment receipt?

## Download a PDF receipt for an invoice you pay via the billing portal by card or ACH. Each receipt is proof of payment your AP team can use to reconcile.

You can download a receipt for any invoice you pay in [Billing](https://dashboard.mothership.com/billing) by card or ACH. That includes terms invoices, invoices left open after a failed payment, and rebills that failed to charge. Offline payments applied to your invoices get a receipt too.

### Download it right after you pay

- In your dashboard, go to [Billing](https://dashboard.mothership.com/billing) and select the open invoices you want to pay, then click Proceed to pay.
- Choose your card or ACH payment method and click Pay.
- On the payment confirmation page, click Download payment confirmation to save your PDF receipt.

![Selecting invoices in Billing, paying, and downloading the payment confirmation](https://help.mothership.com/hs-fs/hubfs/receipts-steps-1-4.png?width=670&height=436&name=receipts-steps-1-4.png)

### Download it any time later

- Go to Billing and open the paid invoice.
- In the side panel, find the payment under Payment history.
- Click Download receipt.

![Download receipt under Payment history in a paid invoice's side panel](https://help.mothership.com/hs-fs/hubfs/receipts-step-5.png?width=670&height=493&name=receipts-step-5.png)

### What's on your receipt

- Status: Pending, Succeeded, Failed payment or Cancelled. ACH payments show Pending until they clear.
- Confirmation number: starts with CP, shown with the date the payment was processed.
- Who paid: your company and the payment method, for example a card ending in 8431.
- Each invoice paid: invoice date, invoice number, your customer reference numbers and amount paid.
- Processing fee: card fees appear on their own line.
- Total paid: the full amount of the payment.

![Example Mothership payment receipt](https://help.mothership.com/hs-fs/hubfs/receipts-receipt.png?width=670&height=365&name=receipts-receipt.png)

### Good to know

- One payment, one receipt: pay several invoices together and a single receipt lists them all.
- Your receipt status updates when the payment clears. If there's a refund, it shows on the invoice, not the receipt.
- Not covered yet: payments made at booking checkout, payments from available funds (coming soon), and payments made before Nov 10, 2026.

### FAQs

**Can I get a PDF receipt for a payment made before Nov 10, 2026?**

No. Receipts cover card, ACH, and offline invoice payments made via the billing portal on or after Nov 10, 2026.

**Will my receipt be emailed to me?**

Not yet. Receipt by email is coming soon. For now, download it from the payment confirmation page or the paid invoice.

**My ACH receipt says Pending. Is that right?**

Yes. ACH payments show Pending until they clear.

**Can't find a receipt?**

Chat with Support from your dashboard and we'll help.

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