---
title: Automated delivery appointment
description: What is a scheduled delivery window?
---

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# Automated delivery appointment

## What is an automated delivery appointment?

An [Automated delivery appointment](https://help.mothership.com/how-do-automated-delivery-appointments-work?hsLang=en) is a delivery scheduling feature available for eligible Mothership Carrier Network (local) single shipments. The fee for a scheduled delivery window is $15 per shipment.

When you select [Automated delivery appointment](https://help.mothership.com/how-do-i-set-a-delivery-appointment?hsLang=en) during booking, Mothership sends an invitation to the delivery contact, allowing them to choose from available **4-hour delivery windows**. Once a window is selected, both the shipper and recipient receive confirmation, and the shipment is updated with the scheduled delivery time.

**Please note:** a valid email address and phone number must be provided for the delivery contact to receive the scheduling link by email or text message. Please confirm the contact information is correct before booking your shipment.

If the recipient does not select a delivery window within five days, the shipment will be canceled, and applicable refunds will be processed.

[Click here](https://help.mothership.com/are-there-accessorials-fees-for-certain-shipments?hsLang=en) for a full list of our accessorial charges and pricing.

Learn more:

- [How do I schedule an automated delivery appointment?](https://help.mothership.com/how-do-i-set-a-delivery-appointment?hsLang=en)
- [How do automated delivery appointments work?](https://help.mothership.com/how-do-scheduled-deliveries-work?hsLang=en)

***Note:** Automated delivery appointments are different from the standard Appointment accessorial, which is available on both Mothership Carrier Network (local) and National LTL Partner Carrier shipments. Rather than allowing recipients to select from available delivery windows, the Appointment accessorial requires the carrier to coordinate delivery directly with the recipient.*

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